Shipping policy
Shipping Policy 📦
We currently ship to destinations within the United States and Canada 🇺🇸🇨🇦. Orders are processed during standard business hours, Monday through Friday, excluding public holidays 📅. Processing times may vary depending on order volume and product availability ⏳.
Shipping rates are calculated at checkout based on the destination address, package weight, and dimensions ⚖️📏. All applicable shipping charges will be displayed prior to order confirmation 💳.
Once an order has been dispatched, a shipping confirmation will be sent to the email address provided at checkout ✉️. This confirmation will include a tracking number where available, allowing customers to monitor the status of their shipment through the designated carrier's platform 🔍🚚.
Please note that delivery timeframes are determined solely by the carrier and are subject to factors beyond our control, including but not limited to weather conditions 🌦️, carrier delays, customs processing (for cross-border shipments to Canada), and other unforeseen circumstances ⛔. We do not guarantee specific delivery dates or timeframes.
For shipments to Canada, orders may be subject to import duties, taxes, and customs fees imposed by the Canadian government 🏛️. These charges are the sole responsibility of the recipient and are not included in the order total or shipping fees collected at checkout 💰.
If a package is returned to us due to an incorrect address provided by the customer, refusal of delivery, or failure to collect the package from a carrier facility ❌, the customer will be responsible for any re-shipment costs incurred ↩️.
For any shipping-related inquiries, please contact us through our official customer service channels 💬.